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AudioWinner FAQ for DSP Car Audio Buyers

  • Q How long is the warranty period for your products?

    A

    AudioWinner standard products generally come with a 12-month warranty. Warranty support depends on the product model, order record, issue description, installation condition and inspection result. For faster after-sales evaluation, please prepare the product model, quantity, order information, photos or videos of the issue, and the installation or project background. You can contact AudioWinner support for warranty confirmation, and review our factory and quality background on the About Us page.

  • Q How can we become the distributor/agent of your company?

    A

    Distributor or agent cooperation is evaluated based on the target market, product direction, sales channel, technical support ability, sample testing plan, expected volume and long-term cooperation fit. Please share your company profile, country or market, main customer type, interested AudioWinner product lines and expected cooperation plan. AudioWinner will review the information and discuss a suitable cooperation model. You can start from All Products and then contact our team for distributor cooperation.

  • Q What are the preferential policies for becoming your partner?

    A

    Partner policies are confirmed case by case according to product type, order volume, market plan, sample-to-batch cooperation, branding requirement, technical support requirement and OEM/ODM scope. For qualified B2B cooperation, AudioWinner may support suitable pricing discussion, product information, technical communication, sample testing support, packaging or customization discussion, and long-term project coordination. Please share your market, target models and expected quantity through Contact Us, or review OEM/ODM if your project needs private label or customization.

  • Q Is DSP46U+ an auto tuning model?

    A

    No. DSP46U+ is a high cost-performance pure DSP processor, but it is not an auto tuning model. It is suitable when the project needs a value pure DSP processor for systems using external amplifiers. If your project needs a pure DSP processor with auto tuning support, consider DSP680 or DSP880. If your project needs built-in amplifier channels together with auto tuning, consider S68.6D, S48.6D, T68.6D, or T810.8L. You can review the DSP46U+ product page or use the Auto Tuning DSP selection guide for model direction.

  • Q Do I need the Auto Tuning Microphone for an auto tuning DSP project?

    A

    The Auto Tuning Microphone is recommended only for AudioWinner DSP amplifiers and DSP processors that support auto tuning. It helps installers and project teams complete calibration more efficiently and consistently, especially for dealers, installers and OEM/ODM projects that need repeatable tuning across the same vehicle platform. Please confirm the selected DSP amplifier or DSP processor model before ordering the microphone. You can check the Auto Tuning Microphone product page or contact AudioWinner for compatibility confirmation.

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